Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge
ASOS logo

Returns

See below for information about the delivery & returns options in your country

Delivery Returns
Return From: New Zealand

Select Country

Clear

Oops! No results found

Close

About ASOS returns

Please remember that you will be charged a fixed fee for a return, which we will immediately deduct from the amount refunded. Exclusions apply.

Returns fee [NZD$8.99] Exclusions apply.

New Zealand Post
Returns fee charged. Exclusions apply

Create return

  • Return through over 900 New Zealand Post offices for FREE!
  • Click create return to access your free return label
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 15 calendar days

Need More Information?

See our Returns FAQ