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Delivery

How does your UK Click & Collect delivery service work?

Our Click & Collect service allows you to have your order delivered to a selected store, giving you the choice to collect your order at your convenience. 

The basics
Delivery services

The basics

Choose between Standard and Next Day Delivery:

FYI, with ASOS Premier, you'll receive free Next Day Delivery for a whole year for only £9.95 when you spend a minimum of £15 (post-discount). Sign up to ASOS Premier here.

Delivery services

We offer 3 different Click & Collect services, and you’ll be able to select your preferred store or collection point at checkout.  

Royal Mail

  • You'll need your collection confirmation message and your ID to pick up your parcel. Acceptable ID options include your credit/debit card, bank or building society cheque/savings book, valid passport, driving licence, NHS medical card, or Photo ID card (foreign national, military, police warrant, Royal Mail employee, NHS, or senior citizen bus pass).
  • Orders are held at the collection point for 18 days from the day they arrive before being returned to ASOS. 
  • Find your nearest Royal Mail location here. 
  • Please note: for the following postcodes, the Standard Delivery timeframe is 5 working days*: AB, BT, FK, HS, IV, KA, KW, PA, PH, TR, ZE.

EVRi ParcelShop

  • Customers will receive a collection code once their order has been delivered – you’ll need it to pick up your parcel.
  • Orders are held at the collection point for 10 days from the day they arrive before being returned to ASOS.
  • Find your nearest EVRi ParcelShop here.

InPost

  • You'll receive an email and/or a text message with a 6-digit pick-up code - you'll need to take that with you when collecting your parcel.
  • Orders are held at the collection point for 72 hours before being returned to ASOS.
  • Find your nearest InPost pick-up location here.

Just one more thing...

*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.

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