How does your Nominated Day Delivery service work?
Delivery is on a selected date.* You can choose a delivery day of your choice, up to 10 days in advance.
What are the basics?
Delivery is Monday to Sunday (excluding Public Holidays) and costs just £5.95. To receive free Nominated Day Delivery all year round for £9.95* when you spend a minimum of £10 (post-discount), why not check out how much you could save with a Premier Delivery subscription here.
For customers in Northern Ireland (BT postcode), Nominated Day Delivery is available for delivery days between Monday - Saturday.
For customers in the Channels Islands (GY & JE postcodes), Nominated Day Delivery is available for delivery days between Monday - Friday.
Nominated Day Delivery is not available to a small number of postcodes: AB31-56, BF (All), HS (All), IM (All), IV (All), KA27-28, KW (All), PA20-80, PH15-50, TR21-25, ZE (All).
What happens on the day of delivery?
Delivery is fully tracked, and delivery notifications via SMS and email are provided our delivery partner.
We'll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order through My Account.
The 1-hour delivery window offering is between delivery windows of 10:00 to 17:00. However, you may be presented with earlier delivery windows from 08:00-09:00, with the latest delivery window being 19:00-20:00.
Depending on your postcode, you'll be presented with additional in-flight delivery options including:
- A 1-hour delivery window
- Changing your delivery date
- Requesting leave with neighbour or in a safe place
- Requesting collection from a Pickup shop.
Follow My Parcel GPS tracking is provided, so you'll know exactly when to expect your delivery. Selecting the 1-hour delivery window is not available in Northern Ireland or the Channel Islands.
A signature may be required on receipt. If you're not available to take delivery of your parcel, our delivery partner will leave a calling card.
*Premier subscription prices may vary based on promotions offered.