Can I choose a specific time or day for my delivery?
On our Nominated Day Delivery service, you can choose a delivery day of your choice up to 10 days in advance.
Depending on your postcode, you'll be presented with additional in-flight delivery options including:
- Selecting your 1-hour delivery window
- Changing your delivery date
- Requesting leave with neighbour
- Requesting leave in a safe place
- Requesting collect from a Pick-up shop.
Follow My Parcel GPS tracking is provided, so you'll know exactly when to expect your delivery. Selecting the 1-hour delivery window is not available in Northern Ireland or the Channel Islands. The 1-hour delivery window offering is between 10:00 to 17:00. However, you may be presented with earlier delivery windows from 08:00 to 09:00, with the latest delivery window being 19:00 to 20:00.
We have 6 delivery options for you to choose from so you're sure to find a delivery method that suits you.*
Click on the options below for more info:
*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.