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Delivery

How does delivery work with items sold and shipped by ASOS Brand Partners?

You’ll be able to see on the product page if an item is being sold and shipped by an ASOS Brand Partner. If you purchase an item from them, the checkout process is the same, but you might receive your items from ASOS and our Brand Partners in separate parcels. 

Items from an ASOS Brand Partner may also arrive on a different day to the rest of your ASOS items. You’ll see the expected delivery date for each individual parcel at the checkout. Keep an eye on your inbox as we’ll email you to let you know when your parcels are on their way, including a tracking link so you can follow the progress of your parcels.

You’ll see the available shipping methods for your item(s) at the checkout. Next Day Delivery may not be available, and you won’t be able to select Click & Collect delivery for your order. If you've subscribed to ASOS Premier, parcels sold and shipped by our Brand Partners is free. 

There are also some delivery restrictions for items sold and shipped by ASOS Brand Partners. If we can’t ship an item to your chosen delivery address, you’ll be advised at the checkout. 

Remember, you can only place an order for an ASOS Brand Partner product if you are a consumer.  We are unable to sell ASOS Brand Partner products to businesses (and will therefore also be unable to supply VAT invoices in relation to any ASOS Brand Partner orders).