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Delivery

Can I track the delivery of my order?

If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email from our warehouse once your order is on its way; simply follow the tracking link in this email to view the up-to-date tracking. 

If the tracking doesn’t show any updates or is blank, please wait until your estimated delivery date for your order to be delivered.* Your tracking updates may be delayed, but it should update soon. 

If your items are coming from multiple warehouses, they'll all have the same order number. However, bear in mind that tracking numbers and delivery times may differ depending on where your items have been shipped from. You'll see an individual tracking link for each parcel and can access this in 'My Orders'.

Find a full list of shipping information here, and select your country in the dropdown.

Just one more thing...

We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.