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Returns

See below for information about the delivery & returns options in your country

Delivery Returns

Return From: Hong Kong

About ASOS returns

Please remember that you will be charged a fixed fee for a return, which we will immediately deduct from the amount refunded. Exclusions apply.

Read all about our 28-day. Read Policy
Read more on how to create a return and send back to ASOS. View Details
Returning directly to a brand? Click here for more information
Please visit our main Customer Care help Page if you can’t find what you are looking for

Returns fee [HKD$19.95] Exclusions apply.

Kerry Locker
Returns fee charged. Exclusions apply
Create return

Create a return to be used at one of the Kerry Lockers by clicking the ‘Create return’ link and follow the steps.
Take the created code to the locker to open the appropriate locker hatch. No label printing required.
Your return will be processed in approximately 21 calendar days

Need More Information?

See our Returns FAQ