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Returns & Refunds

I'm a UK customer - what address can I use to return my items to you?

Haven’t you heard? ASOS have taken returns online!  You’ll no longer receive a paper returns slip or returns label with your order – instead, you'll need to create your return through your ASOS account - no paper or printer required! 

To find out how to return through My Account, click here. 

If you’re returning an item sold and shipped by an ASOS Brand Partner, click here. 

Please note, customers returning something from the Channel Islands or with EVRi Collection won't be able to create a returns label through My Account. Click here to find out how to return from the Channel Islands and here for EVRi Collection.

If you choose to return through another method, it's your responsibility to pay for your return.  

Our returns address is: ASOS, Barlby Road, Selby, YO8 5BL, UK