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How can I get in touch with your Customer Care Team?

We aim to make shopping with ASOS easy and simple, but we know that you may have some questions so we've developed our Help section.

How can I contact you?


Hopefully, you'll find the answers you're looking for. However, if you need to contact us, we're here 7 days a week. If you want to get in touch with us, just click the 'contact us now' button to talk to one of the team. 

Do you have a phone number?


Online is what we do best at ASOS so we handle customer care enquiries mainly by live chat, which means we can help resolve your queries more quickly. We don't have a call centre, so we're not set up for a high volume of telephone calls.

Can I speak to someone right away?


Yes! You can chat to us right away on live chat.

What information do I need to provide you?


Be sure have any relevant information relating to your query ready, such as your order number. This will mean our team can help you more quickly.