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Delivery

What is your ASOS Premier service?

Sign up to our ASOS Premier service to get free delivery for a whole year! For just £9.95, you can get free Next Day Delivery and Nominated Day Delivery* for orders over £15 (post-discount), and free Standard delivery on all orders with no minimum spend. 

How do I sign up for ASOS Premier
Things to keep in mind
Postcode exclusions
Cancelling an ASOS Premier subscription
The legal stuff

How do I sign up to ASOS Premier?

To sign up to ASOS Premier, 

If you agreed to automatically renew your subscription when you signed up, we will take payment at the end of your subscription period – this way you won’t lose out on any of the benefits! 

ASOS Premier is valid on the order you purchase it on and can take up to 1 hour to be activated against your account. You'll receive an email once it’s active.

Things to keep in mind

Certain brands may be subject to additional delivery instructions depending on which warehouse they're shipped from, so bear this in mind when ordering your items! Here’s why certain products are shipped from different warehouses.

If part of your order is shipped from ASOS EU or ASOS US, this part of your order will be delivered by Standard Delivery free of charge. 

If you place multiple orders on the same day using an ASOS Premier subscription, your orders may be shipped in one parcel. You'll be able to see whether they've been shipped together if the tracking information for each of the orders you've placed is the same.

Postcode exclusions

Next Day Delivery and Nominated Delivery are not available for the Channel Islands or these postcodes: AB31-56, BF (all), FK 17-21, HS (all), IM (all), IV (all), KA27-28, KW (all), PA20-80, PH15-50, TR21-25, ZE (all). Standard Delivery is still available with no minimum spend!

See checkout for estimated delivery times based on the delivery address.

Can I cancel my ASOS Premier subscription?

If you haven't made any eligible purchases with your ASOS Premier subscription, you can cancel it within 1 calendar month. To do this, please get in touch with our Customer Care team.

If you've had ASOS Premier for longer than that, as per the Ts&Cs of the service we won’t be able to offer you a refund.

If you’d like to cancel your ASOS Premier Auto-Renewal only, you can do that at any time, just follow these steps:

  1. go to ‘My Account’.
  2. select ‘Manage Subscription’.
  3. then, select ‘Cancel plan’.
  4. If you’d like to opt back in, please press ‘Renew plan’.

The legal stuff

ASOS Premier is for personal use only. You can order as many times as you want, but it's subject to a fair use policy - just to make sure people aren't taking advantage of this great proposition, which may include making excessive use of, or placing unusual burdens on, the service (e.g., ordering and/or returning items beyond what would reasonably be expected of someone using the service for personal use).

*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.