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Returns & Refunds

Can I return items I've bought with a gift voucher?

Of course! Your right to return an item is exactly the same regardless of whether you bought it with a gift voucher, a payment card, or a combination of the two.

If you paid for your whole order with a gift voucher, then the refund will be credited to your ASOS account ready for you to spend straight away. 

If you paid with a combination of gift voucher and another payment method, we'll refund the alternative payment method first and then the remaining amount will be credited to your ASOS account ready for you to spend.

Your replacement gift voucher will have the same expiry date as your original gift voucher.