Delivery
How does your UK Click & Collect delivery service work?
Our Click & Collect service allows you to have your order delivered to a selected store, giving you the choice to collect your order at your convenience.
The basics
Choose between Standard and Next Day Delivery:
- Standard Delivery - within 3 working days* (Monday - Sunday). Delivery costs just £4.50 or is FREE for orders over £30.00. Read more about Standard Delivery here.
- Next Day Delivery - delivery on the following day* (Monday-Sunday). Delivery costs £5.95. Read more about Next Day Delivery here.
FYI, with ASOS Premier, you'll receive free Next Day Delivery for a whole year for only £9.95 when you spend a minimum of £15 (post-discount). Sign up to ASOS Premier here.
Delivery services
We offer 4 different Click & Collect services, and you’ll be able to select your preferred store or collection point at checkout.
Royal Mail
- You'll need your collection confirmation message and your ID to pick up your parcel. Acceptable ID options include your credit/debit card, bank or building society cheque/savings book, valid passport, driving licence, NHS medical card, or Photo ID card (foreign national, military, police warrant, Royal Mail employee, NHS, or senior citizen bus pass).
- Orders are held at the collection point for 18 days from the day they arrive before being returned to ASOS.
- Find your nearest Royal Mail location here.
ASDA ToYou
- You'll need your collection confirmation message or ASOS order number and photo ID when you collect your order from the store.
- Orders are held at the collection point for 10 days from the day they arrive before being returned to ASOS.
- Find your nearest ASDA toyou location here.
DPD Pickup
- You'll need to present photo ID and your DPD pick-up pass code, which will be sent to you by email or SMS once your order is ready for collection.
- Orders are held at the collection point for 10 days from the day they arrive before being returned to ASOS.
- Find your nearest DPD Pickup point here.
EVRi ParcelShop
- Customers will receive a collection code once their order has been delivered – you’ll need it to pick up your parcel.
- Orders are held at the collection point for 3 days from the day they arrive before being returned to ASOS.
- Find your nearest EVRi ParcelShop here.
Just one more thing...
*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.
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