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Delivery

How does US Standard Shipping work?

The basics of Standard Shipping

Tracking your order and what happens on delivery day

  • If your order has been sent with a trackable service you'll be emailed a tracking link once your package has been shipped. 
  • If you're ordering more than one item, your order may arrive in separate packages at different times, as they may be shipped from different warehouses.
  • If your orders have been sent in separate packages you'll get individual dispatch emails with their unique tracking numbers.
  • You can also track your order by going to your orders in 'My Account' and clicking 'Track Order'.
  • A signature may be required on receipt of your order.
  • If you're not in, your order may be left with a neighbor or in a safe place. If it can't be left, then a card will be left telling you how to pick up your order or rearrange delivery.

Just one more thing....

**We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.