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- › How do returns work with ASOS Brand Partners?
Returns & Refunds
How do returns work with ASOS Brand Partners?
Returning ASOS Brand Partner items is easy!
If you purchased an item sold by an ASOS Brand Partner and shipped by ASOS, all ASOS returns options will apply to it as well. Find out more about how to create a return here. These items can be returned with any other ASOS item. Returns of orders sold by ASOS Brand Partner and shipped by ASOS are subject to the ASOS Returns Policy.
Please note, returns of items sold by an ASOS Brand Partner are FREE. The returns fee (if there's any) will still apply to any other item sold on our site.
Returns can take up to 21 business days to be received and processed. Make sure you get proof of postage and keep hold of it, in case we need to see it later.
If you purchased an item sold by an ASOS Brand Partner and shipped by ASOS, all ASOS returns options will apply to it as well. Find out more about how to create a return here. These items can be returned with any other ASOS item. Returns of orders sold by ASOS Brand Partner and shipped by ASOS are subject to the ASOS Returns Policy.
Please note, returns of items sold by an ASOS Brand Partner are FREE. The returns fee (if there's any) will still apply to any other item sold on our site.
Returns can take up to 21 business days to be received and processed. Make sure you get proof of postage and keep hold of it, in case we need to see it later.