How does your delivery service to Australia work?
We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion, and we use a large network of couriers to deliver goods.
We allocate the delivery partner based on the delivery method selected and the value of your order.
Both Standard and Express Delivery to Australia are fully trackable services. We'll email you a link to your tracking information once your parcel has left our warehouse.
You can also track your orders by logging into 'My Account' and viewing your most recent orders. Just click 'Track This Order' and you'll be directed to the tracking page.
If some of your items are being shipped from another ASOS warehouse, their delivery times may be slightly different to those items being delivered from our UK warehouse, so it's worth checking your expected delivery date and tracking in the 'My Orders' section of your ASOS account.
You can review our shipping options in more detail, by clicking below, so you choose the one that best suits what you need.*
Just one more thing...
*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.