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Delivery

What is your ASOS Premier service?

Sign up to ASOS Premier for only $50 a year!  ASOS Premier gives you unlimited and free Standard delivery (with no minimum spend) and Express Metro shipping* (for orders over $70 post-discount) to Australia for a whole year.

ASOS Premier is available to all mainland Australian customers. Sign up and you'll have access to loads of awesome benefits!

How do I sign up for ASOS Premier 
Renewing your ASOS Premier Subscription
Things to keep in mind 
Cancelling an ASOS Premier subscription 
The legal stuff 

How do I sign up for ASOS Premier?

To sign up to ASOS Premier,

ASOS Premier is valid on the order you purchase it on and can take up to 1 hour to be activated on your account. You'll receive an email once it’s active.

How do I renew my ASOS Premier subscription?

If you're using the desktop site or android app you can now renew your ASOS Premier subscription before your current subscription ends, so you’ll never be without speedy, zero-stress shopping.

Just add ASOS Premier to your bag, buy it, and we'll do the rest! As soon as your current subscription ends, your new one will automatically begin. 

Things to keep in mind 

  • Your subscription is locked to the ASOS site you purchased it on. ASOS Premier will only apply to the Australian site and can’t be used in another country.
  • If you place multiple orders on the same day using an ASOS Premier subscription, your orders may be shipped in one parcel. You'll be able to see whether they've been shipped together if the tracking information for each of the orders you've placed is the same.

Can I cancel my ASOS Premier subscription?

If you haven't made any eligible purchases with your ASOS Premier subscription, you can cancel it within the first 14 days, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and we’ll refund you the full amount.

To do this, please get in touch with our Customer Care team.

If you’ve had ASOS Premier for longer than that, as per the Ts&Cs of the service we won’t be able to offer you a refund. 

The Legal stuff

ASOS Premier is for personal use only. You can order as many times as you want, but it's subject to a fair use policy - just to make sure people aren't taking advantage of this great proposition, which may include making excessive use of, or placing unusual burdens on, the service (e.g., ordering and/or returning items beyond what would reasonably be expected of someone using the service for personal use).

Just one more thing...

*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.