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Customer Service: Returns

How do you return an order to ASOS.com? See below for information about the delivery & returns options in your country
Delivery Returns
Return From: Denmark

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About ASOS returns

Please remember that you will be charged a fixed fee for a return, which we will immediately deduct from the amount refunded. Exclusions apply.

Returns fee [DKK14.99] Exclusions apply.

GLS
Returns fee charged. Exclusions apply

Create return

  • Return through your local GLS drop off point in over 1,300 locations
  • You can print a label from the carrier website by clicking the create return link
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 15 calendar days

Postnord
Returns fee charged. Exclusions apply

Create return

  • Return through your local Post post office in over 1,400 locations
  • You can print a label from the carrier website by clicking the create return link
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 15 calendar days

Send retur til ASOS Brand Partners
FREE

    

  • Please don't return items bought directly from ASOS Brand Partners to us (this will cause delays to your refund).
  • No printer needed! Simply use the returns label that came with your item(s).
  • Then, just drop it at your local drop-off point.
  • Please allow up to approximately 10 days for your refund to be processed.

Need More Information?

See our Returns FAQ