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Customer Service: Returns

How do you return an order to ASOS.com? See below for information about the delivery & returns options in your country
Return From: Germany

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About ASOS returns

DHL
FREE RETURN

Create return

  • Return through your local DHL store in over 25,000 locations
  • You'll find a pre-paid label on your returns note in your parcel
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 15 calendar days

Need More Information?

See our Returns FAQ