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Engagement

How can I get in touch with your Customer Care Team?

Our Customer Care Team are working really hard to support the customers that need them most during this time.

We aim to make shopping with ASOS easy and simple, but we know that you may have some questions, so we've developed our Help area. 

How can I contact you?

Hopefully, you'll find the answers you're looking for. However, if you need to contact us, we're here 7 days a week. If you want to get in touch with us, just click 'Contact us Now' to talk to one of the team. 

Do you have a phone number?

Online is what we do best at ASOS, so we handle Customer Care enquiries mainly by live chat, which means we can help resolve your queries more quickly. .We don't have a call centre, so we're not set up for a high volume of telephone calls.

What information do I need to provide you?

Be sure to have any relevant information relating to your query ready, such as your order number. This will make it quicker for our team to help you.