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Engagement

How can I get in touch with your Customer Care Team?

Our Customer Care Team is working really hard to support the customers that need them most during this time.

We aim to make shopping with ASOS easy and simple, but we know that you may have some questions, so we've developed our Help area. 

How can I contact you?

Hopefully, you'll find the answers you're looking for without us. However, if you do need to contact us, we're here 7 days a week. If you want to get in touch, just click the 'contact us now' button to talk directly to one of the team. 

Do you have a phone number?

Online is what we do best at ASOS as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We don't have a call centre, so we're not set up for a high volume of telephone calls.

What information do I need to provide you?

Be sure to have any relevant information relating to your query ready, such as your order number. This will make it quicker for our team to help you.