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Delivery

How does your delivery service to Australia work?

Things to know
Standard Shipping
Express Shipping
Click & Collect
ASOS Premier
ASOS Brand Partner deliveries

Things to know

  • Delivery options may vary depending on your delivery address and when you place your order. We’ll show you the available delivery methods for your address at checkout. During busy periods, delivery cut-off times may change, or some delivery options might not be available.
  • If your order is sent in multiple parcels, you’ll see a separate tracking link for each one and they may arrive separately – follow this link for more info about tracking.
  • Some items could be shipped from a different warehouse – you can read more info about this here.
  • For delivery to your workplace, please include your company name in the address and make sure someone if there to receive the order.
  • Double-check the delivery address at checkout as we’re unable to change the address once an order has been placed.

Read more about our delivery options below.

Standard Shipping

Express Shipping

  • Cost: $40.00; FREE with ASOS Premier for Express shipping on orders over $70.
  • Delivery timeframe: Delivery is within 5 business days* (Monday – Friday, excluding weekends and public holidays).
  • Deliveries to Brisbane, Sydney, Melbourne, and Perth Metro postcode areas can take up to 4 business days*. Follow this link for more information about Metro area postcodes.

Standard Click & Collect

Collection point

  • To place an order to a local collection point, use the ‘Click & Collect’ tab at checkout. Simply enter your address to ‘find a collection point’ near you.
  • Once your order arrives at your chosen collection point, you’ll receive an email to let you know it’s ready for pick up.
  • Orders are held at the collection point for 10 business days, before returning to ASOS.

Australia Post Parcel Locker

  • Before placing your order, you’ll need to sign up with Australia Post to get a unique Customer Number.
  • Once you’ve verified your identity, your personalised Parcel Locker address will be ready – enter this address at ASOS checkout when placing your order.
  • You’ll receive a one-off access code by email and/or text once your order has arrived – use the access code when collecting your parcel.
  • Parcels are held in the locker for 2 business days before being moved to a nearby Post Office. You’ll have up to 10 business days to collect it before it’s returned to ASOS.

ASOS Premier  

With ASOS Premier, you’ll enjoy unlimited free shipping for a whole year. For just $50, you get free Express Shipping* when you spend a minimum of $70 (post-discount), and free Standard Shipping on all orders (with no minimum spend).  

You can sign up for ASOS Premier here.  

Ordering an ASOS Brand Partner item

Items that are sold by ASOS Brand Partners may be delivered separately. Find out more about how delivery works for items sold by ASOS Brand Partners here.  

Just one more thing…

*We aim to meet our delivery promise, but delays and changes may happen – please see our Ts&Cs for more info.

Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. ASOS has no control over these sites and is not responsible for their content or availability.

  

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