Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer

Engagement

How can I get in touch with your Customer Care Team?

Our Customer Care Team are working really hard to support the customers that need them most during this time.

We aim to make shopping with ASOS easy and simple, but we know that you may have some questions so we've got lots of information on our Help pages which might help. 

How can I contact you?

Hopefully, you'll find the answers you're looking for without us. However, if you do need to contact us, we're here 7 days a week. If you want to get in touch, just click the 'contact us now' button to talk directly to one of the team. 

Do you have a phone number?

Online is what we do best at ASOS as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We don't have a call centre, so we're not set up for a high volume of telephone calls.

What information do I need to provide you with?

Be sure have any relevant information relating to your query ready, such as your order number. This will mean our team can help you more quickly.