The ASOS experience.
At ASOS, we never settle. We have an always testing, ‘always in beta’ philosophy, constantly improving to make it all just that bit better every day. From free delivery and returns to innovative visual search tech, if it hasn’t been done before, we find a way to do it anyway.
Free delivery and returns
We continually strive to make your experience with us as seamless as possible. In real speak, that's all about our free delivery and returns 🙌. It's one of your favourite ASOS things (and we couldn’t agree more).
Whether inspired by a look in a magazine or a mate’s vibe, you can now find similar pieces quicker and easier than ever before with our photo search technology. Snap or upload an image and Style Match searches all our products to show you the closest things. Plus, it's really fun.
We do everything we can to make sure our customers get their fit right, first time. This is where Fit Assistant comes in. Designed to offer a personalised size recommendation based on similar shoppers and bespoke measurements, we’re helping you be confident in the size you choose – knowing we’ve always got your back.
Premier Delivery = Unlimited express delivery
Yep, you read that right. Our amazing Premier Delivery option gives you unlimited express shipping and free returns for $39. All our staff use it, too!
Student discount (10% off until you graduate)
Being a student can mean you’re low on funds, but don’t worry, we got you. We give students 10% off all the way through to graduation. Cos your budget shouldn’t stop you being you.
We’re not happy till you are. So we have the friendliest customer care advisors ever working 24/7 to answer your queries (on Facebook, Twitter, live chat, email, Instagram… you name it) – getting back to you asap. And we currently offer this in 11 languages.