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Engagement

Can you tell me more about the ASOS New York Pop-Up store?

Why have you created a pop-up? Is it here to stay?

Calling all New Yorkers! Step into ASOS Wonderland this December. We’re jumping into the real world with an exclusive pop-up experience, bringing our online style to life. The event will run for 16 days, from December 5 to December 21, and will take place at 182 Spring Street, New York, NY 10012.

The ASOS New York pop-up will showcase a specially curated selection of pieces, including bold winter layers, statement party looks, and beauty essentials. It’s your go-to destination for seasonal styling, festive outfits, and gift inspiration.

You’ll be able to try on and shop pieces from new ASOS-own brands, alongside a handpicked selection from our leading partner brands. Plus, beauty lovers can explore our Face + Body favorites, featuring cult products and fresh must-haves to elevate your routine.

Don’t miss out – this pop-up is here to make an impression but won’t be around forever.

How accessible is the ASOS Pop-Up experience?

This event space is ADA (Americans with Disabilities Act) compliant, including a step-free, wheelchair accessible entrance. We’re committed to making the event inclusive for everyone.

Where can I get a ticket for the ASOS Pop-Up?

No ticket is needed! It’s free for everyone to visit, so if you’re nearby, we’d love you to pop in.

Won’t be able to make it?

ASOS is bringing the pop-up experience online too. You’ll find all pieces featured in the store available on ASOS.com and the ASOS app, so you can shop the full collection wherever you are.

Can I return items bought at the ASOS Pop-Up?

All purchases made at the pop-up are final sale, which means they’re not eligible for returns, exchanges, or refunds, other than in exceptional circumstances.

If there’s an issue with your item, please contact our Customer Care team. You’ll be asked to provide proof of purchase, so please make sure to keep hold of your receipt.