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Technical

I'm having trouble entering an address on my account, what should I do?

Step 1: Log into 'My Account'

You can add, remove and update your address details by logging into ‘My Account' and clicking on the ‘Add New Address' or 'Edit' button under your ‘Address Book'.

Step 2: Click 'Add New Address'

To add a new address, click 'Add New Address' and fill out the fields. If the address finder doesn't locate your address, you can click 'Enter Address Manually'.

If your address is too long to fit into ‘Address 1' then you can use ‘Address 2' for the second line of your address details.

When entering your zip code, our system will automatically insert a space in the middle of it once you've clicked ‘Save'. Don't worry though, this happens with all addresses and it won't affect your delivery or your payment.

Step 3: Save your new address

Whenever you update or add an address, always remember to click ‘Save' so that the new details are ready for you next time you shop.