Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge

Returns & Refunds

What happens to my refund if I'm no longer using my card?

Your refund will still go back onto the card used on your order as long as the card account is still open.

When a card is lost, stolen or cancelled, we can still refund that card. We cannot refund your order to a different card.

If you have any issues seeing your refund 14 days after it was completed by us, please get in touch by clicking 'Contact Us Now'.