Returns & Refunds
I've purchased beauty products, can I return these?
Always check the product info section for details on whether the item is returnable. For items which can be returned we can only accept beauty items back to us if they have been unused and are still sealed for hygiene purposes.
- If you return your item within 28 days of the item being delivered to you or available for collection, we'll issue a full refund to your original payment method
- If you return within 29 and 45 days of the item being delivered to you or available for collection, we'll issue a gift voucher. To find out more about returns between 29 and 45 days, click here.
All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition or outside of our 45-day return policy, we reserve the right not to refund you. If you want these returned to you, we may request that you cover the shipping cost.
To find out more about our Returns Policy, click here. To find out more about how to return from the US, click here. For more information on how to return from Canada click here. Click here for more information on how to return from Mexico.
Please note, products marked as Final Sale are not eligible for refund or return.