At ASOS, we only stock genuine and authentic items, bought directly from the brands we offer – we don't buy fakes, so you can be sure the item you've received is genuine, even if it arrives in non-branded packaging.
Currently, all clothing, accessories and jewellery goes into a plain bag. For footwear, we re-use the box if it’s in good condition. If the box isn’t re-usable, we’ll then re-box it into a plain brown box.
However, if you're not entirely happy with your item, you're welcome to return it to us for a refund. Click here to find out more about our Returns Policy.
