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Delivery

How do deliveries work to Mexico?

Delivery to Mexico is available on our Standard Delivery service.

How does Standard Delivery work?

  • Your order will arrive within 4 working days.
  • Delivery is available Monday - Saturday (excluding public holidays).
  • Delivery costs $25.00 (free on orders over $320.00).
  • We'll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into 'My Account' and viewing your most recent orders. Just click 'Track This Order' and you'll be directed to the carrier tracking page.
  • Dependant on the Delivery Partner, you might be presented with delivery options during delivery including changing your delivery date, requesting leave with neighbour, requesting collect from a service point, requesting that your parcel is left safe, and requesting that your parcel is held for delivery on another date (for example if you're on holiday).

Will I have to pay customs?

When ordering to Mexico, orders over $1000 won't be charged customs or import duties. If your order is under $1000 you will need to cover any customs or import duties for your order. Once the order arrives at your customs office, you'll be contacted with the details of the charges. 

If you have any unexpected charges or have questions about possible fees, contact your local customs office for more information. 

Just one more thing...

We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.