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Technical

How can I make changes to the details on my account?

You can change the details on your account at any time in My Account. To make changes to your password, email address, delivery address or payment method, follow these simple steps:

1. Log into your account by clicking on the person icon in the top right-hand corner of the page (or the bottom right-hand corner when using the app).

2. Once you're logged into your account, you can make as many changes to your account information as you'd like:

  • Password - When you click 'Change Password' you'll be asked to enter your old password and your new password. Make sure the new password you're entering is at least 8 characters long.
  • Email address - Click 'My Details' and enter the email address you'd like to be contacted on.
  • Delivery Address - Select 'Address Book' from the column on the left-hand side and 'Add New Address'. If this is your preferred delivery address, remember to set it as your default.
  • Payment Method - When you click the 'Payment Methods' tab, you'll see a list of payment methods already linked to your account. Here you can 'Add a new payment method' and make changes to the payment methods you have linked to your account.
  • Contact Preferences - Click 'Contact Preferences' on the left-hand side and you'll be able to select how you'd like to be keep in the loop with our latest exclusives and promotions.

 

3. Once you've made the relevant changes to your account information, remember to click Save.

Any changes you make to your account will not affect the details of any orders you've already placed.

It's worth checking your account every once in a while, just to make sure we have the right details for you.