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Product & Stock

Why can’t certain items be shipped to my delivery address?

Due to the various distribution contracts we have with our suppliers, we're not able to ship a small number of brands to certain countries.

If there are any shipping restrictions on an item then this information will be included on the product page.  If there are any exclusions, it will say 'this product has shipping restrictions' under the add to bag' button. If you click on it, you can see a list of countries that the product can be shipped to, or you can type your country in the search bar to check if the item can be shipped to your country.

If you've added an item to your bag that can't be shipped to your address, you won't be able to complete your order at the checkout stage. We'll notify you at the checkout of any items that can't be shipped to the address you've selected.

To be able to complete your order, you'll need to remove any items from your bag that can't be shipped to your delivery address.