Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge

Returns & Refunds

I've lost my returns note, where can I get a new one?

Haven’t you heard? ASOS have taken returns online!

You’ll no longer receive a paper returns slip or returns label with your order – instead, you'll need to create your return through your ASOS account.

Click here to read more about returns in Australia

Did you order from ASOS Marketplace?  If so, please contact the seller directly for return address and instructions.