Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge

Returns & Refunds

How do returns work with PayPal Pay in 4?

If you’ve already paid instalments and your refund amount is more than the balance remaining that you need to pay, your PayPal account will be refunded.

If your refund amount is less than the amount you have left to pay, your refund will be split equally across the remaining 3 instalments so the amount for the remaining 3 instalments will be adjusted.

For example:

Order Total: $100
Instalment 1 = $25.00
Instalment 2 = $25.00
Instalment 3 = $25.00
Instalment 4 = $25.00 

If you return items to the value of $50, after having already paid instalment one, then the $50 is deducted from the remaining balance and instalments 2, 3 and 4 are recalculated.

The Remaining Balance before your return is ($25.00 + $25.00 + $25.00) – $50.00 (returned item value) = $25.00 to be split across the remaining 3 instalments.

Instalment 1 = $25.00 PAID
Instalment 2 = $8.33
Instalment 3 = $8.33
Instalment 4 = $8.34


Please bear in mind returning something to us costs $8.99 (AUD) - this charge will be deducted from your total refund amount.


Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. ASOS has no control over these sites and is not responsible for their content or availability.