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Returns & Refunds

How do free returns work with ASOS Premier?

If you're an ASOS Premier subscriber then you're entitled to free returns when using Parcel Point or Australia Post tracked return services.

How it works

Haven’t you heard? ASOS have taken returns online! You’ll no longer receive a paper returns slip or returns label with your order – instead, you'll need to create your return through your ASOS account.
Simply log in, go to My Orders, select the order you’d like to return and follow the instructions provided.  

Click here if you want more information on how our returns services work.