Skip to main content
your browser is not supported
To use ASOS, we recommend using the latest versions of Chrome, Firefox, Safari or Edge

Returns & Refunds

Can I return an item and exchange it for something else?

 We're not able to offer an exchange on returned items - you'll automatically be issued a refund for any returned items. 

If you want a different size or colour, or you want a different item, you'll need to place a new order.

Remember that regardless of where your items were shipped from, you can follow our usual returns process for all of them.

Click here for more information on how to return.

Check out our Returns Policy here.

 

Just one more thing.....

Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. ASOS have no control over these sites and are not responsible for their content or availability.