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My order status is still ‘It's Ordered’, when will it be shipped?

If the status of your order is showing as 'It's Ordered', it means that we're busy getting your order together ready to be sent out.

During busy times, this status may show on your order for longer than normal. 

Your estimated delivery date is in your order confirmation email and includes the time it takes for us to package your order.  

You'll receive another email when we send your order to you, which will include a tracking link if your order has been sent with one of our trackable delivery services.

If your order hasn't arrived by the delivery date in your confirmation email, get in touch with our Customer Care team so we can help you further.