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Delivery

Can you tell me more about your Premier Delivery service?

For $39 a year, Premier gives you unlimited and free Express Metro Delivery*, Standard Delivery and free returns in Australia for a whole year with no minimum spend.

Premier Delivery is available to all mainland AU customers. Sign up and you'll have access to loads of awesome benefits.

Sign up to our Premier Delivery service now to take advantage of these great benefits. Bear in mind that:

  • Premier Delivery is valid on the order you purchase it on and can take up to one hour to be activated against your account. You'll receive an email once it's active.
  • To benefit from your Premier Delivery subscription, it must be used on the ASOS site you purchased it on. For example, if you purchase Premier Delivery on the AU ASOS website, the subscription will only apply to the AU site and will not apply on the general ASOS site.
  • Premier Delivery is for personal use only. You can order as many times as you want, but it's subject to a fair use policy - just to make sure people are not taking advantage of this great proposition, which may include making excessive use of, or placing unusual burdens on, the service (e.g., ordering and/or returning items beyond what would reasonably be expected of someone using the service for personal use).

Want to renew your Premier subscription?

If you're using the desktop site or android app you can now renew your Premier Delivery before your current subscription ends, so you’ll never be without speedy, zero-stress shopping.

Just add Premier Delivery to your bag, buy it and we'll do the rest! As soon as your current subscription ends your new one will automatically begin.

*2 business days delivery to metro areas (Sydney/Melbourne/Perth/Brisbane) when you order before 12 noon local time. 3 business days to all other areas. Express orders cannot be delivered to PO boxes or parcel lockers.

**Free returns can take up to 24 hours to be activated on your account after purchasing a Premier subscription. Click here for more information on free returns with your Premier subscription.

 

Just one more thing...

***We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.