Delivery Information

Gift Vouchers

Gift Vouchers are sent electronically via email only. Ask the recipient to check that their gift voucher is not caught in their junk mail, spam or firewalls. If it is not, please contact our Customer Care Team as soon as possible who will be able to help you.

UK

ASOS Collect

Orders can be delivered to a Collect + shop of your choice on Standard Delivery service. Please refer to the Standard Delivery info below for delivery timescales.

Standard Delivery

Within 4 working days: FREE

Next Day Delivery

Available all week excluding Sundays and Bank Holidays: £5.95

The following are details of our UK Next Day Delivery service:

Next Day Delivery is not available to the following postcodes:

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45,AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, BF, BT (all), EI(ZZ75) ALL, FK17, FK18, FK19, FK20, FK21, G83,GY (all) HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM86, IM87, IM99, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV3, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV4, IV40, IV41, IV42, IV43,IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV7, IV8, IV9, IV(ALL)JE (all), KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15-99, PA20 TO PA99, PH15, PH17 TO PH32, PH33 TO PH48, PH49 TO PH99, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

Nominated Day Delivery

Available all week excluding Sundays and Bank Holidays: £5.95

Nominated Day Delivery is not available to the following postcodes:

AB30-AB38, AB41, AB44-AB56, BFPO, BT (ALL), DD9-DD10, EIZZ75 (ALL), FK17- FK21, G83,GY (ALL) HS1- HS9, IM (ALL), IV (ALL), JE (ALL), KA27-KA28, KW0- KW99, PA20-PA99, PH15-PH99, TR21-TR25, ZE (ALL)

Evening Next Day Delivery

Available all week: Reduced to limited period only to £7.95

Evening Next Day Delivery is not available to the following postcodes

AB (ALL), BT (ALL), GY (ALL), IV (ALL), JE (ALL), IM (ALL).

Should your postcode not be above, then you are not eligible for Evening Next Day Delivery.

Collections

Available between Monday and Friday: £2.95

International

International shipping is charged on a flat rate basis, regardless of the weight of your parcel.

Standard and Express delivery services are available for most countries.

Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected.

To find the exact timescales and cost for your country, click here

Your order will be dispatched via the most suitable carrier, depending on size and weight.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Once your parcel has arrived in your country, it will be passed on to an internal courier or postal service for delivery.

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