Delivery Information

UK

Standard Delivery

Next Day Delivery


Next Day Delivery is not available to the following postcodes:

AB31-56
BF (All)
BT (All)
FK17-21
GY (All)
HS (All)
IM (All)
IV (All)
JE (All)
KA27-28
KW (All)
PA20-80
PH15-50
TR21-TR25
ZE (All)

If you live in one of the following postcodes, you’ll need to place your order before 6pm (Monday-Friday) in order to receive it the next day. Orders placed after 6pm will be delivered within 2 days.


AB10-25
LD (All)
PL10-18
PL22-35
PO30-41
SY18
SY23-25
TR1-20
TR26-27

Nominated Day Delivery


Nominated Day Delivery is not available to the following postcodes:

AB31-56
BF (All)
BT (All)
FK17-21
GY (All)
HS (All)
IM (All)
IV (All)
JE (All)
KA27-28
KW (All)
PA20-80
PH15-50
TR21-TR25
ZE (All)

Evening Next Day Delivery


Evening Next Day Delivery is not available to the following postcodes

AB (All)
BF (All)
BT (All)
DD8-11
FK17-21
G83
GY (All)
HS (All)
IM (All)
IV (All)
JE (All)
KA27-28
KW (All)
PA20-80
PH15-50
TR21-24
ZE (All)

Click & Collect

Click & Collect - Standard Delivery

Click & Collect - Next Day Delivery

Additional Information

We aim to meet these delivery timescales but during busy periods (including sale) deliveries may take a little longer. Occasionally upgrades to our systems or force majeure events will mean that these delivery services are not available, or that delivery cut-off timings need amending and/or delivery lead times need to be extended. However, we will always strive to keep these instances to a minimum.

ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

International

Standard Delivery is available for most countries. We also offer Express Delivery and some additional delivery services to various countries.

International shipping is charged on a flat rate basis, regardless of the weight of your parcel. Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected. Your order will be dispatched via the most suitable carrier, depending on size and weight.

To find the exact timescales and cost for your country, click here

Additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries made outside the UK may have to pay import duty or formal customs entry fees. Any customs or import duties are charged once the parcel reaches its destination country. Custom charges for deliveries to Brazil and India might be requested pre-exportation of the parcel from the UK by our delivery partner. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be as customs policies and import duties vary from country to country. You may want to contact your local customs office for further information.

Delivery may be delayed by local customs. Unfortunately this is out of our control.

Once your parcel has arrived in your country, it will be passed on to an internal courier or postal service for delivery.

Gift Vouchers

Gift Vouchers are sent electronically via email only. Ask the recipient to check that their gift voucher is not caught in their junk mail, spam or firewalls. If it is not, please contact our Customer Care Team as soon as possible who will be able to help you.

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