Delivery Information

UK

You may select one of the following two delivery methods at the final billing page:

Standard Delivery (3-4 working days): £3.75
Next Day Delivery: £4.95. Available Monday to Thursday, except bank holidays (UK Only)

IMPORTANT INFORMATION FOR NEXT DAY DELIVERIES:

Before placing your order, please note:

  • If you place your order before 4.00pm on Monday to Thursday it will be dispatched the same day by Interlink Express, to arrive the following day between 8am-3pm.
  • Interlink Express cannot specify a particular delivery time within the 8am-3pm window.
  • Next Day Delivery is not available to the following postcodes - HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB, BT, IM, JE, GY

After your order has shipped:

  • If you need to change your delivery address after you have placed an order please inform customer care.
  • You may track your order using a unique tracking link which will be emailed to you.
  • If you are not present to accept the delivery the driver will leave the parcel in a 'safe place' (out of sight and protected from the elements). He will then leave a card through your door informing you of this.
    • If there is not a safe place the driver will leave a card with the details of how to collect your parcel from the depot, or how to arrange for a re-delivery.

Multiple Shipments: If your order is made up of multiple items, some items may be dispatched separately. If this does happen, you will only pay one delivery charge, and we will send you two dispatch confirmation e-mails to advise which items have been dispatched in each parcel. Please note that your entire order should be delivered within the same delivery period, however each parcel may arrive at a different time.

USA & CANADA

Standard Delivery only - approx. 4-8 working days*.
Cost subject to weight**

*Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

EUROPE please click here to view the full list of countries we deliver to

Standard Delivery Only - approximately 4-8 working days
Cost subject to weight*

Please note when placing an order we advise that you select a work address rather than a residential one as our couriers only deliver between 9:00am and 5:00pm.

* The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Australia, Japan, New Zealand, China, South Korea, Taiwan, Singapore, India, Brazil & Mexico

Standard Delivery Only - approximately 8-14 working days*
Cost subject to weight**

* Please note that delays can occur in customs, and these delays are beyond our control.
** The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

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