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Hostelworld Terms and Conditions


What You Need To Know:

We love running promotions for you guys and we want to be as clear as possible on how you enter and the prize is drawn. Please read the nuts and bolts below and if you’ve still got any questions just contact auoffice@asos.com.


  1. We know that there are ASOS lovers all around the world, but this promotion is only open to residents of Australia who are aged 18 or over. So that we are completely fair, anyone professionally connected to ASOS or Hostelworld are not allowed to enter.
  2. You don’t have to buy anything to take part in this promotion but you do need access to the internet.
  3. Promotion Period:  You can enter this promotion between 09.01 AEST on 31st May 2017 until 08.59 AEST on 2nd August 2017 - so keep your eye on that watch!
  4. To Enter: Entering this promotion is simple; just go to http://www.asos.com/au/discover/microsite/hostelworld-2017 (“Microsite”), watch the promotional video (“Video”) and answer the question about the Video, which will be displayed on the Microsite. Then submit your details to be entered into the prize draw.
  5. We’re sorry, but you may only enter once during the Promotion Period.
  6. The Prize: One winner will win: 1x £250 ASOS gift voucher (see more details below!).
  7. Further information on using ASOS Gift Vouchers:
    1. The gift voucher must be redeemed when placing an order in GBP but can be used on http://www.asos.com/au/.
    2. You will receive an individual code via email to register to your ASOS account as credit. An ASOS account will need to be set up to use the gift voucher (if you haven’t done this already).
    3. The gift voucher will have its own expiry date, which will be made clear when the voucher is sent to you.
    4. Gift vouchers can be used as part or full payment against eligible items on the ASOS websites (this does not include ASOS Marketplace or the purchase of other ASOS gift vouchers).
    5. No cash refunds will be given but any balance remaining on your gift voucher is locked to your account and can be used against future purchases.
    6. For more information, visit http://www.asos.com/au/customer-service/customer-care/help/?help=/app/home&CTARef=Header|Help|Sitecore and type “Gift Vouchers” into the search bar.
    7. For our terms and conditions for using gift vouchers, visit http://www.asos.com/au/terms-and-conditions/, and select the “Gift Vouchers and Promo Codes” section.
  8. Winner Selection: The random draw will take place on 4th August 2017 at 13.00 AEST at ASOS, at Suite 402, 50 Holt Street Sydney NSW 2010.
  9. Contacting the Winner: We’ll contact the winner via email within 7 days after the draw. If you are our lucky winner, you must respond to us within 3 months (by 11th November 2017) to confirm acceptance of the prize otherwise the prize will be awarded to a reserve winner selected via a random draw on 13th November 2017 at 13.00 AEDT (at the location described above). The reserve winner will be contacted via email within 2 working days of the second draw, and must respond within 3 months (by 15th February 2018) to confirm acceptance of the prize. This process will continue to be repeated until a winner is selected and verified.
  10. If you are the winner, we’ll contact you to organise your prize as soon as we can - and within no more than 28 days from acceptance of the prize.
  11. We’re sorry but you can’t transfer a prize to someone else or exchange it for a cash alternative.
  12. If, for reasons we can’t control, the prize is no longer available, we’ll offer you an alternative prize which we hope you’ll still love but which will definitely be of equal or greater value

The Legals and Other Bits

No one likes the small print, but we need to let you know about some other important stuff too and make you feel comfortable that we run our promotions properly, fairly (and legally!):

13.  Data Privacy:  We care a lot about the security of your personal data and it will be held in accordance with our Privacy Policy here: http://www.asos.com/au/infopages/pgeprivacy.aspx   and will only be used for the purposes of this promotion. Where you have ticked the box to hear more from Hostelworld, you are consenting to your personal data being passed on to Hostelworld where it will held in accordance with their Privacy Policy, which can be viewed at: http://www.hostelworld.com/securityprivacy.php.

14.  We believe in fair play. Bulk entries made from trade, consumer groups, syndicates or third parties will not be accepted and we will not accept cheating in any form including the use of macros or other automated means of entry, masking your identity by manipulating IP addresses, using identities other than your own and any other behaviour that falls outside the spirit of the promotion. If you’re found to be cheating you will be excluded. 

15.  Unfortunately, if you suffer any loss or damage that arises out of or in connection with the prize draw or prize itself (whether in contract, tort (including (without limitation) negligence), statutory duty or otherwise) ASOS won’t be liable for this. 

16.  If this promotion can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of this promotion, we reserve the right to disqualify any person involved. We will also have the right to cancel, modify or suspend the promotion.

17.  Unfortunately, we can’t be liable for prizes which are not provided directly by us. The terms and conditions of the company who provides the prizes will apply and we will do what we can to help if anything goes wrong.

18.  By entering you confirm that you have read and agree to these terms and conditions.

19.  If someone or something tampers with this promotion in some way whether by fraud, technical failures, system errors or other issues, including any such failure which is within the control of ASOS or its agencies, ASOS and its agencies will not be responsible for the Promotion, prize or for the non-inclusion of entries. Proof of submission of entry is not proof of receipt of entry.

20.  In the event of any dispute our decision is final.

21.  If you want to know who won, you can email win@asos.com within two months of the end of the Promotion Period quoting “ASOS Hostelworld AU Prize Draw WL” in the subject title.

22.  These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

Promoter:  ASOS Australia Pty Ltd, ABN: 82163961144, Suite 402, 50 Holt Street Surry Hills NSW 2010