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Delivery And Returns

See below for information about the delivery & returns options in your country

We’ve improved our returns service! You can now log your return within your ASOS account and you’ll get your money back faster than before.
Return From: Australia

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ParcelPoint

FREE

Create return

  • Return through your local ParcelPoint store in over 1,300 locations
  • You can get your label and returns form by completing our new returns process in My Account – just click the create return link and sign in to get started.
  • Open 7 days a week, early until late
  • Your return will be processed in approximately 7 working days
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Australia Post

FREE

Create return

  • Return through your local Australia Post post office in over 4,400 locations
  • You can get your label and returns form by completing our new returns process in My Account – just click the create return link and sign in to get started.
  • Open Mon - Sat, early until late
  • Your return will be processed in approximately 7 working days
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Couriers Please

LOCAL COURIER RATES

Create return

  • Return by booking a collection through Couriers Please
  • To book and print the label from the carrier website click the create return link
  • Open Mon - Fri, 8am - 5pm
  • Your return will be processed in approximately 7 working days
  • Courier pickup isn't available to some postcodes. To find out if courier pickup is available in your area please check the Returns FAQ’s

FREE for premier subscribers

Need a new returns note?

Need More Information?

See our Returns FAQ